CNG Delivery Directory Communication Terms and Conditions

Scope of Communication

CNG Delivery Directory utilizes multiple channels to communicate with members and service providers, including:

SMS Alerts: Automated transactional and marketing text messages.
Email Communications: Notifications, promotional offers, updates, and service reminders sent to registered email addresses.
Phone Calls: Automated or manual calls for service updates, inquiries, and marketing purposes.
Other Communication Methods: Postal mail or mobile app notifications to facilitate member interactions and service delivery.

General Consent:
- By registering with CNG Delivery Directory, members consent to receiving communications via SMS, email, phone calls, and other platforms for both transactional and marketing purposes.
- Marketing communications require explicit consent; opting out of marketing communications will not affect transactional updates.
- Members under 18 years of age are prohibited from registering or consenting to communications.
Opt-Out Mechanisms:
- SMS: Reply “STOP” to unsubscribe.
- Email: Use the “unsubscribe” link provided in the email.
- Phone Calls: Request to be added to the organization’s Do Not Call list by contacting customer support.
- Other Communications: Contact CNG Delivery Directory via the email or phone number provided below.

Transactional Communications: Service-related updates, payment confirmations, project details, appointment reminders, and account alerts.
Marketing Communications: Promotions, discounts, tips, newsletters, and other offers designed to enhance member benefits.
Service Feedback Requests: Members may be contacted to provide feedback or reviews regarding services they have used.

Data Protection:
- CNG Delivery Directory will handle personal information in compliance with its Privacy Policy.
- Contact information must be accurate and up-to-date to ensure proper communication and to avoid unauthorized access.
Data Sharing:
- Communication data will only be shared with authorized service providers to fulfill transactional or service-related requests.

Compliance with Laws: All communications comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
Indemnification: Members agree to indemnify and hold harmless CNG Delivery Directory from any claims arising from the unauthorized use of their contact information or failure to update their information.

Message Frequency: Frequency of communications will vary depending on the nature of the relationship and the services opted into by the member.
Potential Costs: Members are responsible for any carrier fees associated with receiving communications (e.g., SMS charges or mobile data usage).

Arbitration Clause: Any disputes arising from communication practices will be resolved through binding arbitration, with the arbitration location in Dallas County, Texas.
Class Action Waiver: Members waive the right to participate in class-action lawsuits related to communication disputes.

The terms of this communication agreement are governed by the laws of the State of Texas, without regard to conflicts of law provisions.

For questions, concerns, or to manage communication preferences, members may contact us at: